Front Desk Training

Training the Face of Your Clinic

Your front desk receptionist is the first person a new or potential patient comes in contact with.

A single negative experience could cost your practice major bucks.

PhysioBilling will provide thorough and interactive training to your front desk staff.

A well-trained staff will increase the number of patients that your clinic treats and decrease errors that can delay or deny insurance payments.

Complete checklist on required patient info to properly verify insurance benefits
Collecting current MD referrals, post-op, MRI, and X-ray reports
Patient info required for Medicare MIPS Compliance

Accurate gathering of insurance plan benefits and prior-authorization requirements to avoid denied claims

Training will be conducted as a 45-60 minute Zoom meeting

Zoom account not required

Front desk training is included only with a signed contract